Increased classification latency in page, text, and video endpoints
Incident Report for Verity Status Page
Resolved
New page, text, and video requests will be processed as usual. However, the backlog of messages accumulated during the outage will be handled at a slower rate, causing additional delays for messages received between 18:38 (UTC) and 22:09 (UTC).
Posted Nov 06, 2024 - 22:58 UTC
Update
We have identified that one of our backend services is now currently experiencing delays in processing our backlog of messages. This is translating to high latency across Verity services, specifically for pages, text and video. We are increasing support to our affected system to help it recover and catch-up to our backlog.
Posted Nov 06, 2024 - 21:35 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2024 - 20:26 UTC
Identified
The issue has been identified and a fix is implemented.
Posted Nov 06, 2024 - 19:43 UTC
This incident affected: Verity Api.
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